Marc
Linster, Ph.D.
26 Pierce Road; Sutton
MA 01590
phone: (508) 865 6213; email: mlinster@mindspring.com
Skills Summary
A business-savvy IT professional with a strong background in
systems integration, Internet technologies, supply chain and professional
services.
Key skills:
- Consultative solution development with clients, executives,
partners and enterprise IT teams;
- Leadership and management experience for fast-growing technology
and business teams;
- Development and execution of technology strategies and implementation
plans for mid-size and large enterprises;
- In-depth understanding of the synergies between people, process
and technology needed to execute successful business solutions;
- Thorough understanding of the relationship between implementing
technology solutions and achieving business value;
- Excellent communication skills and proven leadership abilities;
- Significant track record in business development, account
penetration and profitable business delivery;
- Hands-on professional experience in the US, Canada and several
European countries.
Experience
Avicon
Avicon is a systems integration and consulting company focusing
on improving our clients' supply chain performance. Avicon was
founded in August 1998 and is backed by Odeon Capital Partners
and BancBoston Ventures.
November 2003 – Present: Vice President
of Operations
In November 2003, I was appointed VP of Operations, while
maintaining the CTO responsibilities. As VP of Operations,
I am responsible for:
August 2001: IT Operations Manager
In August 2001, I assumed responsibility for IT operations,
in addition to the CTO role. In 2002, I worked with a small
team to return Avicon to profitability and redefine our market
position as 'The Architects of the New Supply Chain'.
I was the sales lead, executive sponsor and chief architect
for our single largest engagement in 2002, achieving annual
revenues of $2.4M in CY2002 at over 65% gross margin. This project
was done in close collaboration with client teams in North America,
Europe and Asia Pacific.
June 2000 – August 2001: Chief Technology
Officer
I was the sales lead and executive sponsor for one of Avicon's
largest engagements in FY2001, resulting in $1.8M of revenue.
Servicesoft Technologies
Servicesoft Technologies, an eService product company, acquired
Internet Business Advantages in December 1999 to emphasize its
solution focus and create a strong professional services capability.
December 1999 – May 2000: Vice President
of Solutions Engineering
1999: Vice President of Engineering
and Methodologies
-
Responsible for the definition of IBA's
methodologies and technological excellence in delivery
-
Extended IBA's delivery capability by
adding JAVA/CORBA/EJB delivery competence
-
Introduced UML (Unified Modeling Language)
and defined a UML and PMI (Project Management Institute) based
delivery methodology for all solution development projects.
1998 – 1999: Technical Director
1996 – 1998: Senior Technical
Consultant
Digital Equipment Corporation
1996: Technology
Manager for Altavista Business Unit
Reported directly to the CIO of the Internet Software Business
Unit. Responsible for the design and implementation of the computing
infrastructure for the business unit and its external web sites.
1994 – 1996: Technology Manager for Accounts
Business Unit
The Accounts Business Unit was responsible for all direct sales
worldwide. I reported directly to the CIO of the Accounts Business
Unit, who managed an annual IT budget of $120M.
1992 – 1994: Researcher and Principal
Software Engineer
Digital Equipment hired me to join their Corporate Research and
Architecture as a member of the Artificial Intelligence Research
Group led by Prof. John McDermott. My research focused on the
analysis of business processes and development of business-process
supporting IT environments, and the definition of development
and run-time environments to support flexible solutions of people,
processes and information technology.
German National Research Institute for Mathematics and Data
Processing
1987 – 1992: Researcher
Member of the Expert Systems (later Artificial Intelligence)
Research Group.
August 1989: Guest Researcher at ICOT (Tokyo),
ICOT was the central research laboratory for the Japanese Fifth
Generation Computer Systems Research Project. I was invited by
the Fifth Laboratory of ICOT to work with their Knowledge Engineering
Group.
Recent Speaking Engagements & Publications
RFID in the Supply Chain: Improving Performance Through Greater
Visibility; Avicon Whitepaper, 2003
JCA - An emerging integration architecture; Avicon Whitepaper
2003
eLogistics: Conquering the Trading Partner Integration Challenge;
with David Demers (Avicon); R. Hadly Waters Logistics and Transportation
Forum; Pennsylvania State University; April 2001
Technology Platforms Powering Agility in Next-Generation Supply-Chain;
Council of Logistics Management; Kansas City, MO; October 2001
Real-World Integration of Trading Partners in Electronic Manufacturing;
with Allen J. Browne (SMTC Manufacturing), Bruce Arntzen (Avicon)
& Herb Shumway (NMS Communications); Council of Logistics Management;
Kansas City, MO; October 2001
Professional Activities
Member of the Luxembourg-American Chamber of Commerce (http://www.luxembourgbusiness.org);
Member of the Board of Advisors for Align-IT, an IT management-consulting
company (http://www.align-itllc.com).
Education:
Ph.D. (Dr. rer. nat.) in Computer Science at the University in
Kaiserslautern (Germany) in 1992. Diploma in Computer Science
at the University of Kaiserslautern in 1987. High School Graduation
in Luxembourg 1981. High School Graduation in Fish Creek, Wisconsin,
in 1979 (Senior high-school year as part of AFS Exchange Program).
Foreign Languages:
French and German. I have published and presented in both languages.
Personal
Luxembourg Citizen with Permanent Resident Status in the US.
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